Skills & Expertise

Technical depth with a strong people-first delivery style.

My core strength is the ability to combine ICT systems, training, documentation, communication, operations, connectivity support, and leadership into solutions that are practical and sustainable.

Systems Administration

User accounts, access control, Microsoft 365 administration, role-based permissions, workflow configuration, backup practices, and end-user support.

Web & Database Skills

Web-based platform management, SQL database management, PHP, Python, JavaScript basics, content systems, and user-experience improvements.

Cybersecurity Fundamentals

Secure user practices, authentication awareness, data protection, basic information security, and training people to reduce everyday risk.

Starlink & Connectivity Support

Starlink kit sales, installation support, setup guidance, router placement, basic troubleshooting, and customer orientation for reliable internet use.

IT Help Desk Services

Device setup, user support, troubleshooting, account guidance, productivity tools, documentation, and practical problem solving for everyday technology needs.

Training & Facilitation

Designing manuals, user guides, lesson structures, presentations, and practical workshops for diverse learners.

Data Quality & Research Support

Data collection, validation, cleaning, quality checks, and structured reporting for field-based and institutional projects.

Operations & Finance

Program coordination, finance and operations oversight, stakeholder communication, documentation, and process improvement.

Communication & Mentorship

Clear explanations, student support, stakeholder engagement, team coordination, and warm professional communication.

Credentials

Learning that supports the work.

Bachelor of Science in Information Technology, Cum Laude, from Starz University. MBA candidate in Management Information Systems at UNICAF University. MikroTik Certified Network Associate, Coursera Cybersecurity Fundamentals, YALI Regional Leadership Center Emerging Leaders Program, and two-time KECTIL Superior Performance recognition.

Technology Stack

WordPress, web platforms, Microsoft 365, SQL databases, PHP, Python, JavaScript basics, data tools, documentation systems, help desk workflows, and connectivity support.

Personal Strengths

Analytical thinking, communication, mentoring, facilitation, stakeholder management, team coordination, football-shaped discipline, Borussia Dortmund-inspired loyalty, and ethical leadership.